Minority-Owned
Firm Helps African Americans With Defaulted Student Loans
Alpharetta,
GA
(BlackNews.com) - Asgard Financial LLC (AFS), a minority-owned
firm and a leading provider of defaulted student loan solutions
for the African-American community announces the launch of
sCRM version 2.0.
sCRM
is a AFS web database solution for creation and recordation
of customer information to satisfy the lenders' requirement
for complete and reliable information. The solution has been
designed to provide Asgard's employees with the flexibility
of assigning tasks, on demand, to internal or external resources
for fulfillment, while maintaining a visual dashboard for
managing the pipeline.
Tasks
including imaging, data entry, printing, mailing and
recordation can be outsourced to multiple departments
allowing AFS management to focus on the company's core
competencies, or the employee can choose to perform
all of the tasks with internal resources. Additionally,
tools for importing available data repository information
and recording functionality have been built into the
sCRM 2.0.
sCRM is ISO-9000 compliance driven. Fees, forms and
lender requirements are updated with 99% accuracy daily.
sCRM relies on Asgard's award winning RID solution for
fee calculation and contact information as well as required
fields and forms. "Our lenders enjoy the comfort of
a proven and consistent 99.7% on time compliance rate
with a less than 1% reject rate from us. Once a customer
applies on line with us, they can now expect an approval
or denial within 48 hours. This is tremendous improvement
from where we were as a company just 6 months ago" said
Marvin Mclendon, Managing Partner, and President of
Asgard Financial Services.
"This
will allow our employee's to quickly respond to a customer's
application for service with a minimal outlay of resources
while significantly improving Asgard's operational efficiencies
and delivering a value in short order" said Mclendon.
"When considering a true total cost of CRM software
such as SAP or Salesforce CRM, sCRM offers the best
value for our company and its customers."
About Asgard Financial LLC
Asgard Financial LLC is an industry leader, providing
niche defaulted student loan services and solutions
to the African-American community for over 5 years.
Founded on the need that the African-American community
was underserved in this arena, the company mission is
to provide total solution to the problem of defaulted
student loans.
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